1. Privacy Policy
At SoloHub, your privacy isn’t an afterthought—it’s built into the code. We collect the minimum information necessary to help you run your business. We are fully committed to ensuring that your information is secure and protected according to the highest industry and EU standards.
1.1 Information We Collect
We only collect data that helps us provide a better, more stable service.
- Account Information: Name, business email address, and profile details you provide when you register. (If your partner’s information is added, that is collected as well).
- Business Data: Information about how you interact with our platform, including your uploaded website content (images, text) and client appointment data. This data belongs exclusively to you.
- Usage Data: Anonymized information about how you interact with our platform (features used, time logged) so we can fix bugs and improve stability.
- Payment Information: Processed securely through our third-party provider (e.g., Stripe/iDEAL). SoloHub does not store your full credit card details.
1.2 How We Use Your Data
We use data to keep SoloHub running and to improve it. We will never sell your data to third parties.
- To maintain your website and booking system.
- To send you essential service updates.
- To provide direct 1-on-1 support from the founders.
- To gather anonymized analysis so we can make SoloHub simpler.
1.3 AVG (GDPR) Compliance (The Netherlands)
Because we are based in the Netherlands, we fully adhere to the AVG (Algemene Verordening Gegevensbescherming). If you are a resident of the European Economic Area (EEA), you have complete control over your data.
Your Rights Include:
- The Right to be Forgotten: You can ask us to permanently delete your personal data.
- The Right to Portability: You can request a copy of the client and booking data you uploaded.
- The Right to Correction: You can update inaccurate information in your account settings.
2. Terms of Service
By using SoloHub, you agree to these Terms. If you disagree, you are unable to use the service. Our goal is to keep these terms as "No-Nonsense" as possible, matching the values of our platform.
2.1 Account Terms & Our Commitment
You must provide accurate information when creating your account. Accuracy is critical, especially since this data is used for your public website and client communications.
You are responsible for keeping your password secure. Our guarantee: SoloHub commits to a 99.9% uptime goal, because when your website is down, you are not getting bookings. We reserve the right to modify or terminate the Service for any reason, without notice, at any time.
2.2 Payment, Pricing & Refunds
EUR15 Lifetime Promise: If you are part of our Founding Member cohort and locked in our launch price, that price is your monthly rate for life, as long as your account remains active.
- We require a valid payment method (e.g., SEPA, credit card).
- 14-Day Money-Back Guarantee: if SoloHub is not the right fit, we refund your first month's subscription within 14 days of sign-up.